If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
Customer satisfaction is our number 1 priority. If, however, you change your mind, you can return the order in whole or in part within 14 days of receipt. We can only take back sealed, unopened products. Unless we are at fault, you are responsible for the return shipping costs. For more information, contact our customer service.
Our return address is:
Active Ants UK Ltd.
c/o SN Worldwide
Unit 1, 26 Liliput Road
Brackmills Industrial Estate
NN4 7DT Northampton
Important : please insert your packing list in your return package, otherwise it cannot be processed and will be lost.
It’s all done automatically. A cartoning machine calculates the optimal size of each package according to the volume and number of boxes ordered. Creating custom packages in this way reduces the amount of cardboard required and removes the need for cushioning materials. It is environmentally-friendly and optimises our logistics efficacy, thus guaranteeing speedier delivery.
Occasionally, boxes can become badly-positioned on the conveyor belt, preventing the cartoning machine from making the right calculation, and generating a larger package than necessary. Though these instances are very rare, we nonetheless apologise for them.
1 Days
The order was sent quickly
STAVENHAGEN Philip
3 Days
great supplier, great products!
Patrick Hunaerts
5 Days
Im always happy when i buy my supplements from supersmart. They are efficient, fast to send out the purchase and fast to answer queries. Their site is also straight forward and easy to use.
ABDULQADER Jehad
10 Days
The efficient delivery.
CLA VOETS
16 Days
Great service items dispatched straight away and arrived on time
M***** G***
20 Days
A good webshop for supplements, it has a large selection of them and considering the quality, the pricing offers good value for money. The ordering process is easy and the products are sent straight away.
Maurice
22 Days
Products are of great quality and fast delivered.
Fred Laan
23 Days
SuperSmart destaca por la calidad de sus productos.
GONZALEZ PALACIN Luis
24 Days
snelle levering,perfect product.
robert
24 Days
Been a customer for over 15 years and find their products along with the service excellent. I recommend Super Smart to all my friends.
Del Chandler
25 Days
The product was excellent and so were the delivery and the service
F. Ferlitz
27 Days
Never an issue ordering. Simple and to the point. And product always comes the following day. Quality is great too!
Andrea
28 Days
Excellente service & products with rare revelation supplements I love ❤️
Giovanna Escalera
29 Days
Fast shipping, products as ordered!
Coindozer
29 Days
The item arrived on time and is what was stated in the order.
HARDY Chris