Place order
If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
Customer satisfaction is our number 1 priority. If, however, you change your mind, you can return the order in whole or in part within 14 days of receipt. We can only take back sealed, unopened products. Unless we are at fault, you are responsible for the return shipping costs. For more information, contact our customer service.
Our return address is:
Active Ants UK Ltd.
c/o SN Worldwide
Unit 1, 26 Liliput Road
Brackmills Industrial Estate
NN4 7DT Northampton
Important : please insert your packing list in your return package, otherwise it cannot be processed and will be lost.
It’s all done automatically. A cartoning machine calculates the optimal size of each package according to the volume and number of boxes ordered. Creating custom packages in this way reduces the amount of cardboard required and removes the need for cushioning materials. It is environmentally-friendly and optimises our logistics efficacy, thus guaranteeing speedier delivery.
Occasionally, boxes can become badly-positioned on the conveyor belt, preventing the cartoning machine from making the right calculation, and generating a larger package than necessary. Though these instances are very rare, we nonetheless apologise for them.
Any questions?
20 Days
Reliable delivery
Reliable delivery. Good product.
Viva
34 Days
Great service
Great service
cl
36 Days
Received product promptly and its early…
Received product promptly and its early days but seems to have improved my daughters alertness.
Anandi
46 Days
Amazing
Amazing, great product!
ALEX Sinclair
49 Days
Good products and Swift handling
Good products and Swift handling
Trusted
54 Days
I trust the company's product
I trust the company's products, the quality is trustworthy and the speed of delivery is also appreciated.
NAJIB Malaah
54 Days
Good job.
This company is serious when it comes to serving it's customers. They are fast to send out the orders. Their site is great and easy. Also, they treat their return customers with great deals and discounts. Keep up the good work.
ABDULQADER Jehad
56 Days
I know frech ( level 3 of 6) and can…
I know frech ( level 3 of 6) and can read your messages, but since order are official documents I'd like to have this in english. Merci Ursula Mathes
Ursula Mathes
59 Days
I worried the delivery.
Box was intact, content correct but delivery time was 12 days. I started to worry!
VIITANEN Esa
62 Days
Supply of Chondroitin 6-sulphate
The company has provided the required product efficiently with no complications.
OldBear
63 Days
Supersmart sell a lot of interesting…
Supersmart sell a lot of interesting stuff. More than jut the usual vitamins though they do all those as well. Ordering pretty straightforward - you may need to try a couple of times to get the offers to apply but they do work. I queried something and had a fairly quick sensible reply. Postage takes a couple if days but you do get good progress information. Very well packed. Bought from Supersmart a few times and will do so again.
AT Griffin
17 Days
Excellent
On m'a mis bien.
cliente
20 Days
qualité des produits et services
qualité des produits et services
denis riegel
21 Days
Nehme das Produkt noch zu kurz um eine…
Nehme das Produkt noch zu kurz um eine Bewertung abgeben zu können
Ermelinde
22 Days
Très satisfait
J'apprécie la facilité de navigation sur le site, le suivi des commandes, et bien sûr, la qualité des compléments alimentaires.
LE COUR SERGE