Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
All your invoices can be accessed on line by clicking on ‘My Account’ and ‘Invoices’. You should have received an email attaching a PDF of your invoice. Like many other companies, we have decided to stop automatically issuing paper invoices for environmental reasons.
If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
In health more than any other sector, the ‘cheapest’ inevitably ends up costing more. Poor quality supplements may be less expensive but in the long run, your health will pay the price.
Delivery times depend on the destination country.
For a ‘standard’ order:
Destination country |
Average delivery time |
Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, United Kingdom, Switzerland |
2 to 4 days |
Denmark, Finland, Spain, Portugal | 4 to 10 days |
French overseas territories | 10 to 15 days |
Other countries |
6 to 20 days |
A parcel tracking number will be emailed to you to enable you to follow its progress. Orders paid for by debit card are prepared the same day when placed before 4pm (UTC+2), and the day after payment has been received when paid for by cheque or bank transfer.
For express orders, delivery times are 1 to 3 working days.
Here’s how to reset your password:
You can now once again access your customer account!
2 Days
Fast and correct delivery.
T. Stumm
4 Days
Great price
nasir rauf
8 Days
The products of SuperSmart always had a positive effect
Fred Laan
8 Days
SuperSmart is a brand I can trust.
Fred Laan
8 Days
Supersmart has supplements one can account on.
Fred Laan
8 Days
Products from SuperSmart are of great quality.
Fred Laan
8 Days
I notice that SuperSmart follows the latest research. Their products are of great quality and therefore do what is needed. Delivery is fast.
Fred Laan
13 Days
The order was sent quickly
STAVENHAGEN Philip
14 Days
great supplier, great products!
Patrick Hunaerts
16 Days
Im always happy when i buy my supplements from supersmart. They are efficient, fast to send out the purchase and fast to answer queries. Their site is also straight forward and easy to use.
ABDULQADER Jehad
21 Days
The efficient delivery.
CLA VOETS
28 Days
Great service items dispatched straight away and arrived on time
M***** G***
31 Days
A good webshop for supplements, it has a large selection of them and considering the quality, the pricing offers good value for money. The ordering process is easy and the products are sent straight away.
Maurice
33 Days
Products are of great quality and fast delivered.
Fred Laan
35 Days
SuperSmart destaca por la calidad de sus productos.
GONZALEZ PALACIN Luis