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COVID-19 : deliveries are still guaranteed. The deadlines may however be extended. Contact us
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Contact

CORONAVIRUS CRISIS: HOW TO CONTACT US?

Even in the midst of the coronavirus crisis, we remain 100% available to answer your questions.

However, for security reasons, the SuperSmart team is working remotely to help limit the spread of the virus.

You can reach us:

  • by phone from Monday to Friday (non-surcharged numbers) 📞
    • Valérie: 0033 970 464 882 fr (10:00 am to 1:00 pm / 2:00 pm to 7:00 pm)
    • Gaëlle: 0033 970 463 358 fr (8:30 am to 12:00 pm / 1:00 pm to 3:30 pm)
    • Laetitia: 0033 970 446 092 fr de en (9:00 am to 12:00 pm / 1:00 pm to 6:00 pm)
    • Angela: 0033 977 219 956 fr de en es it pt (8:30 am to 12:00 pm / 1:00 pm to 5:30 pm)
    • Mélanie: 0033 970 460 681 fr de en es pt (9:00 am to 1:00 pm)
  • or by email, using the form below. ✉️

We would like to take this opportunity to remind you that our complements are made according to manufacturing, control and monitoring processes of exemplary rigour, which ensure your total safety:

  • all our products are manufactured by certified European and American laboratories
  • each batch is accompanied by a certificate of analysis published online
  • they're wrapped by robots to avoid human contact
  • and delivered to your home to protect you from in-store contamination.


Need some advice? Want to get in touch with us about an order? Maybe you have a suggestion to make? We’re entirely at your disposal! To help us respond to your questions as quickly and effectively as possible, may we suggest youcomplete this form indicating the nature of your inquiry.

You can also email us directly (contact@supersmart.com) or access our telephone support (the numbers can be found at the bottom of the page). Our teams are always happy to respond to your needs; their chief concern is your satisfaction.

One last thing: it’s worth looking at our Frequently Asked Questions (FAQ) before sending us a message. You may well find the answer to your query there. We’ve also set up a ‘help page’ with guides and educational tools to enable newcomers to our site to benefit fully from our services.

For all telephone enquiries, you can call our telephone support in Luxembourg. We’re committed to providing a personal customer relations service, so this is not outsourced to a third-party call centre. Our team of dedicated, bilingual and enthusiastic operators personally handle all your queries, suggestions, requests for information and comments. We guarantee you a warm and friendly reception at all times.

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If you are experiencing difficulties, you can speak to an operator on tel. no.: +352 264 955 25

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© 1997-2020 Supersmart.com® - All rights reserved
© 1997-2020 Supersmart.com®
All rights reserved
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