If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
Customer satisfaction is our number 1 priority. If, however, you change your mind, you can return the order in whole or in part within 14 days of receipt. We can only take back sealed, unopened products. Unless we are at fault, you are responsible for the return shipping costs. For more information, contact our customer service.
Our return address is:
Active Ants UK Ltd.
c/o SN Worldwide
Unit 1, 26 Liliput Road
Brackmills Industrial Estate
NN4 7DT Northampton
Important : please insert your packing list in your return package, otherwise it cannot be processed and will be lost.
It’s all done automatically. A cartoning machine calculates the optimal size of each package according to the volume and number of boxes ordered. Creating custom packages in this way reduces the amount of cardboard required and removes the need for cushioning materials. It is environmentally-friendly and optimises our logistics efficacy, thus guaranteeing speedier delivery.
Occasionally, boxes can become badly-positioned on the conveyor belt, preventing the cartoning machine from making the right calculation, and generating a larger package than necessary. Though these instances are very rare, we nonetheless apologise for them.
17 Hours
I’m satisfied with the service; it fulfilled what it set out to do.
Anfhony Abreu
3 Days
Original product and fast delivery. I haven't started it yet, but will do soon.
Vincenza Catania
6 Days
Good quality. Good service.
Leonel Guzman
8 Days
Top!!!!!!!!
Michael
10 Days
Products are great and delivered fast!
PARDINI Debora
11 Days
From order to receive the product, the process is smooth & fast. It’s good to customers.
WONG Mei Ling
12 Days
very quick delivery to italy. product is good.
Customer
13 Days
Prompt delivry !!👍
SWEET Christine
13 Days
AS far as delivery and the visual quality are concerned, Supersmart is excellent. I will not comment on the efficacy of the products themselves, since that is only possible over a longer period and in a large customer base compared to people who do not consume a particular product.
Roger De Backer
14 Days
Perfect services, perfect support, great articles about products
Michaela Alali Beitlová
15 Days
I’ve purchased many types of supplements from this company over the course of years to treat a few issues, and I’m satisfied with their quality. After using them consistently for a period of time, I can say they met my expectations and I could feel real health benefits that built up over time. Deliveries are always quick. I recommend this company to anyone looking for high-quality supplements.
Giordano
15 Days
Es hat alles gestimmt. Top
marina thieme
18 Days
Great product, but still evaluating its effectiveness. Highly recommended. Super efficient delivery.
Chalise
22 Days
Quality products , efficient and effective customer service. You can’t ask more
CLaudia
28 Days
So far, I'm liking this product, and the customer service was very good.
ELZL